Every sales manager wants towards deliver on top of budgets as well as have a target-driven plus results-focused sales team.
But staying inside control associated with the sales pipeline as well as successfully managing a sales team is not only concerning the numbers.
Every organization has its own methods plus processes as well as every sales agent is different.
Staying atop top associated with the sales goals plus objectives, during the time in addition keeping every member associated with the team motivated plus productive – is no small task.
So, the thing that separates high-performing sales teams plus their managers originating from the underperformers?
According for a study through Harvard Business Review belonging to beyond 800 salespeople plus sales leaders, as well as interviews together with above 1,000 top salespeople stemming from some associated with the world’s best companies, “52% belonging to high-performing salespeople identified themselves just as power users whose take full advantage belonging to their companies’ CRM technology.”
Here are three ways sales managers can use BusFine Sales for create their own high-performance sales teams.
1. Formalize your sales processes
Studies show that there is a direct correlation amidst effective sales pipeline management plus revenue growth.
According towards Harvard Business Review, companies that defined themselves similarly to having an effective sales process reported a 15% increase within revenue growth compared for companies that didn’t .
Furthermore, companies that mastered three specific pipeline practices – a clearly defined sales process, spending in least 3 hours a month atop pipeline management, plus training sales managers atop pipeline management – saw 28% higher revenue growth!
So how do you create a formal sales process ?
The smartest way towards manage your sales pipeline is towards use a CRM .
Start accompanied by clearly defined stages plus milestones that both correlate together with your customers’ buying journey as well as that your entire sales team understands plus is atop board with. Map outwards the key stages as well as outline exactly which needs towards happen on each stage plus provide all the necessary protocols plus documentation that your sales reps will need on each phase.
With BusFine CRM you can use our sales guide templates alternatively set up one that mirrors your own process. Design a sales guide that incorporates your organization’s best practices plus ensures your teams are all working within a consistent as well as structured way.
The sales guide will provide your salespeople together with all the support plus instruction they need on each stage belonging to the sales process through automatically providing task details, suggestions plus templates because of documents that need towards be created, similarly to well just as highlighting follow-up activities that need towards be performed.
Without one, you’ll need for manually track every sale plus guide every agent, for ensure that the right steps are taken on each stage, as well as that the right documents are being sent. This will not only take up a lot belonging to your time as well as energy, nevertheless in addition create bottlenecks due to your team. Ultimately, slowing down the entire sales process.
It is important towards note, though, that there is no single sales method alternatively process that trumps the rest. A multi-year study through The Florida State University Sales Institute, that set outside towards answer the question “What is the best sales methodology” , discovered there isn’t one.
Regardless belonging to a company’s size, industry, geography alternatively any other factor, using a single sales methodology consistently led for lower performance than combining approaches stemming from more than one method.
Further, sales training company, Vantage Point, highlights that 75% associated with the time a “one size fits all” sales method approach results inside failure .
The key here is “sales agility”. Invest the time for create as well as develop different sales processes that not only reflect the breadth associated with your products as well as services, nevertheless your differing customer profiles plus differing customer situations too.
By steering away stemming from a generic sales approach, you will steer away originating from delivering generic sales results.
2. Create a single point associated with truth
Accurate sales forecasting plays a critical role inside the success associated with any company.
An accurate sales forecast will not only tell you in case you are atop track due to revenue targets, yet it will in addition give valuable insights inside other areas belonging to your business, such just as resources management, budgeting alternatively hiring.
For example, provided that sales belonging to your software system are forecast towards take a 30% increase, you will need towards make sure you have the staff plus resources towards carry outside timely implementation as well as training, just as well just as offer service support because of the increase inside new customers .
Yet many sales managers struggle for create forecasts that represent a realistic view associated with their sales pipelines.
What you need is a single point belonging to truth because of you, your sales team, as well as your organization just as a whole. And that point is the CRM system!
The data you collect within your CRM will record as well as track all your key sales information, including set targets, deal values, deal status, customer profiles, as well as therefore on.
But, storing a bunch belonging to data alone doesn’t do the trick!
With the help associated with CRM, you can generate accurate pipeline plus forecast charts as well as reports stemming from this data, plus know exactly wherever you stand accompanied by your revenue targets. This, within turn, will allow you towards make more informed decisions as well as implement data-driven strategies towards boost performance not only due to your team, yet through the company.
BusFine CRM comes together with a range associated with predefined reports as well as dashboards , based on top of those most used via our own sales team. They will make it easier due to you towards visualize your progress plus get the most outside belonging to your data. Of course – you can customize plus personalize them for match your sales needs!
In just a few clicks you can get instant, real-time overviews belonging to which your sales pipeline looks, which deals you’ll be closing plus when, as well as which your team’s activity levels look like.
Besides knowing wherever you stand inside your sales progress, such data analysis will in addition help you monitor as well as identify wherever you may need for improve alternatively resolve process issues, similarly to well similarly to how you can leverage new opportunities .
Say goodbye for manually updating dozens belonging to excel sheets plus working within silos accompanied by no real overview associated with how your team alternatively organization is performing. Or, worse still, losing valuable customer alternatively potential sales information at the time one member belonging to the team moves on.
3. Connect your sales funnel
For a sales teams for work effectively – namely close more deals – every stage belonging to the sales funnel needs for be connected, transparent plus accessible.
From prospecting plus lead generation towards sales plus quotations, right via towards implementation plus customer support , CRM software provides a single platform towards enable this for happen.
With BusFine Chat you can connect as well as start collecting customer information right stemming from the first website visit.
Research shows that customers are more inclined for purchase products stemming from a business that engages them plus personalizes their experience.
When you’ve worked hard atop a deal, the last thing you want for do is towards lose momentum (or kill the sale) as you need time for run among departments for get correct prices plus place orders.
Since BusFine CRM can be connected for your ERP solution , you can rely on top of BusFine Quote towards quickly come up accompanied by a sales offer. Connected for up-to-date product price lists within your ERP system, the system will calculate the quote directly within your CRM.
As a salesperson you can be confident that you will constantly include the latest plus correct details. And once the quote becomes an order, the information can be automatically sent back for your ERP system because of invoicing – helping towards both seal the deal plus cash inside on top of the sale faster.
But it gets even better – once the quote is sent, your sales pipeline will automatically be updated, increasing the accuracy belonging to all your forecasts too. Bingo!
Moreover, BusFine CRM users can directly connect together with other departments within the organization via inbuilt Project management tool.
For example, you can connect the last tasks on top of your sales guide together with the team that will carry outside delivery belonging to the product alternatively implement the service. Giving that team access for all necessary customer documentation will ensure a smoother handover process as well as better customer service .
Finally, BusFine CRM in addition offers a 360-degree view associated with every customer plus prospect . First associated with all, it helps for better coordinate the activities associated with sales, marketing plus service teams , as well as seamlessly exchange valuable customer-related information – be it conversations, marketing communications, service requests, alternatively previous purchases.
Secondly, it helps you offer more relevant plus personalized service in every customer contact point, helping towards build plus strengthen relationships as well as trust.
All associated with this, inside turn, will increase the chances associated with closing new deals, just as well just as cross-selling, upselling, alternatively referral selling opportunities.
To succeed together with your sales budgets as well as your sales teams, ultimately, you need for take control associated with your sales pipeline.
To do this, you need for implement the sales processes that can be mapped, tracked, as well as monitored, similarly to well similarly to have your entire team onboard.
Further, you need for connect your processes together with other teams inside your organization. This will not only create a more effective plus streamlined process because of your team yet through the organization just as a whole.
It will in addition ensure a better experience because of your prospects as well as customers.
By leveraging CRM plus integrating these best practices, you can look forward for hitting your forecasts, beating your targets, as well as seeing your team win more deals.
Book a demo accompanied by one belonging to our CRM experts as well as we’ll show you how BusFine CRM can help you achieve your revenue goals.
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