For most countries within Europe, the weather inside March has been fantastic – And accompanied by it, the content has been great too!
This month, we have rounded up some belonging to our favorite blog posts within sales, marketing as well as customer service that were published within March. This month’s Super Seven is courtesy belonging to content published on top of Inc , Clickz as well as HelpScout .
1. When Was Sales Not Social?
In a nutshell: From communicating accompanied by potential buyers, getting referrals as well as working trade shows, according towards Lori Richardson, sales has constantly been social. This post looks inside ways that a sales professional can get ‘more social’ accompanied by clients, prospects plus partners.
Written via Lori Richardson @scoremoresales
2. What Marketers Are Getting Wrong
In a nutshell: Best-selling author as well as entrepreneur Seth Godin shares how companies can change their tactics for get customers’ attention more effectively plus talks concerning the ever-changing marketing space – as well as the thing that most companies are doing wrong within it.
Written via Abigail Tracy @abigailtracy
3. Is Your Brand Sending Emails Thursdays on Lunch Time? So Is Everyone Else
In a nutshell: Email is the one associated with the most important channels within marketing as well as TrackMaven recently examined more than 93,000 emails for explore which brands are up for accompanied by their email campaigns. The study looked in days as well as times sent, word count, headlines, imagery used, plus more.
Written through Jessica Lee @BzzContent
4. Stop Being Blinded through Faster Response Times
In a nutshell: While speed may not be important, it is generally not inside a customer’s best interest at the time communicating accompanied by a customer service team. In fact, consumer research has shown that spending more time together with customers is the way for go.
Written via Gregory Ciotti @GregoryCiotti
5. Customer Service Lessons: Amex
In a nutshell: Credit card companies are notorious because of delivering poor service yet, despite the overall reputation within the industry, it’s American Express that consistently stands outwards plus strives towards break the mold. This post covers three success stories stemming from customers plus shows the thing that makes Amex therefore special.
Written through Jason Biddle @BiddleJason
6. 5 Quick Tips For Lasting Customer Service
In a nutshell: Companies that focus too much atop new business risk ignoring as well as alienating existing business as well as similarly to a result, customers that are taken due to granted leave, as well as business suffers. Eric Schiffer, world-leading expert inside digital marketing, covers 5 key rules inside that he follows inside order for stay ahead associated with your competition plus customers.
Written via Eric Schiffer @EricSchiffer
7. 6 Social Media Customer Service Mistakes towards Avoid
In a nutshell: Millions belonging to consumers share their experiences accompanied by brands on top of social networks as well as inside recent years, companies have learned that making a good impression, alternatively correcting a bad impression, means listening for these social media conversations. This post lists six mistakes towards avoid whenever interacting accompanied by customers atop social media.
Written through Nicole Fallon @nicolefallon90
Use these tips plus examples within this post for help your sales teams become more social, understand the thing that marketers are getting wrong plus how for deliver a better customer service, if via spending more time communicating together with customers within the phone alternatively on top of the social web.
There was a lot associated with great content published atop the web inside March. And I know we didn’t manage for read them all. What was your favorite post this month? Feel free towards share plus comment below.