Do you remember the last time a business exceeded your expectations? Most don’t. According for Acquia , 66% belonging to customers cannot remember the the last time a brand exceeded their expectations! Here’s the thing: Customer expectations are difficult for meet. The higher they are, the less likely you are…
5 Ways to Inject Speed and Accuracy into Your Sales Process
The best sales reps focus their efforts on top of their most important priorities. This means finding qualified prospects, determining potential needs, closing sales as well as maintaining relationships together with existing customers . But, these activities are all dependent on top of time. Given that the average 40 hour…
Top Sales, Marketing and Customer Service Posts in April
We hope you enjoyed the Easter break! While most associated with us were away originating from work plus spending time together with the family, there were many whose were still producing great content. We have rounded up some belonging to our favorite blog posts inside sales, marketing plus customer service…
Quote Management: An Efficient Way to Close Sales Proposals
SuperOffice, the European leader within CRM software , today announced the introduction belonging to the new BusFine Quote Management module , enabling sales people towards generate plus send quotes within a new plus much easier plus faster way. The announcement associated with the BusFine Quote Management module comes on the…
What the Easter Bunny Can Teach Us about Customer Delight
Let’s face it. Peter Cottontail , aka The Easter Bunny, wasn’t forever the successful businessman that he is today. Back whenever Peter was a young Easter Bunny, trying towards prove himself, his main job was towards deliver similarly to many eggs similarly to he could on top of Easter morning….
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How to Create a Customer Centric Strategy For Your Business
A customer-centric way belonging to doing business is focused atop providing a positive customer experience prior to plus subsequent to the sale. Why should companies have this focus? In order for drive repeat business, enhance customer loyalty plus improve business growth . However, a customer-centric company requires more than offering…
5 Tips to Selecting the Right Email Marketing Software
According towards a Benchmark Report originating from Marketing Sherpa, 60% state that email marketing is producing an ROI (Return On Investment) as well as 32% states that it eventually will. So, just as we start 2014, email marketing is still a profitable marketing channel. By email marketing I am not…
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7 Award Winning Customer Service Email Templates
Post summary: Surprisingly, 62% belonging to all customer support requests go ignored. How often do you respond towards a customer service email? If you’re new for customer service email response templates, we explain how they can benefit your support team. To help get you started, we’ve created 7 unique customer…
6 Ways to Stir Up the Romance with your CRM
You’ve got a CRM system implemented inside your company . Some people love it. Some people hate it. Others are sitting on top of the fence concerning it. For your business towards really reap the rewards belonging to the thing that a CRM system has for offer , everyone within…
How to Implement Customer Service Software
I joined Hurtigruten within 2009 as well as became immediately involved together with implementing Hurtigruten’s new customer service software. Prior towards Hurtigruten I was responsible because of implementing eGain (now, Cisco) ticket management software on Entraction (now, IGT) as well as just as Hurtigruten had yet towards implement such a…